Manager, Sales Planning

Location: Hamilton, ON

Posted on February 22, 2018.

Echelon Global is an ICT services provider, focusing in areas of carrier class VOIP Services, Customer Engagement Planning and Business Consulting; Relationship Management; Process Design and Automation; e-Banking and Payment Solutions; and Systems Integration and Implementation Services. It is managed by a group of people who have extensive experience and specialization in the areas of ERP, Customer Relationship Management (CRM), e Channels and Payment Systems Integration, Project Management, Business Intelligence and Core Systems implementation and management experience worldwide. We specialize in providing our customers with the business know-how and technology that enables customers to understand, manage and enhance their interactions with customers and prospects alike by streamlining these connections both within and outside the organization. Our business is based on the simple premise of deriving relationship value for our customers and making transactions secure.

Echelon Global intends to hire an experienced Manager Sales Planning with a proven track record in identifying and develop new market opportunities for the business. He should be up-to-date with ICT and Telecom industry best practices and standards ensuring prompt delivery and accuracy of daily/weekly/monthly/quarterly reports to senior management.

Duties and responsibilities:

  • Development of sales plans and go-to-market strategy for the company in accordance with product and services offered by company.
  • Motivate, lead and direct cross-functional support teams in fulfilment of customer requirements and achievement of sales objectives.
  • Sales Forecasting and budget preparation; ongoing monitoring of performance against targets.
  • Carry out strategic planning to grow sales and demonstrate a long-term vision for each market.
  • Leading a team of sales professionals, responsible for ensuring that the sales team is optimally structured to meet all monthly, quarterly and annual sales targets.
  • Work in partnership with the People and Culture team to recruit, train and develop the Sales Management and Sales Team Members
  • Deliver monthly/quarterly/yearly reporting of Key Performance Indicators (KPI’s) to communicate departmental success.
  • Ongoing mentoring and development of sales team which includes recruiting, hiring and training duties.

Skills Required:

  • Excellent track record of prospecting and closing deals in IT and Telecom service industry.
  • A deep understanding of handling key banking and financial industry IT solutions.
  • Minimum of 5 years of relevant experience in selling enterprise software solutions or services, ideally selling IaaS and or PaaS.
  • Must possess detailed understanding of the payment gateway mechanism, Security and Surveillance Systems
  • Related application experience in addition to some exposure to one or more of the following: SAP, Oracle Financials, QuickBooks, Great Plains, Microsoft Dynamics.
  • Solid experience in organizational Change Management and/or business mapping and reengineering in support or in conjunction with a major business or IS initiative
  • Competencies in building value proposition and positioning strong proposals.
  • Project Management, including planning and delivery of NetSuite or other cloud-related engagements including configuration, process re-engineering, support escalation.
  • Strong analytical approach with proven track record of effective problem solving skills.
  • Strong decision making skills with proven background in account penetration, and retention, sales direction, revenue and profit growth, preferably in the ICT and Telecom sector.
  • Possess influencing, persuading, coaching and negotiating skills.
  • Effective oral and written communication skills.

Knowledge and Education:

  • University Master’s degree with a focus in Business Administration, Business Management or the equivalent combination of education and experience.
  • At least 5 years’ experience in a strategic sales and sales management role within a complex and fast-paced business environment.
  • A suitable candidate will also demonstrate experience in working with pre-sales and post sales teams to increase account reach and market depth by establishing appropriate strategies that lead to the achievement of goals and targets.
  • Managerial skills including selection, coaching and counselling team members, evaluating performance, team building, allocating and coordinating resources.

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Echelon Global is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.